At pk665, protecting the personal data of every Pakistani player on our platform is a core operational commitment, not an afterthought. This Privacy Policy explains exactly what data pk665 collects, why we collect it, how it is used, how long it is retained, and what rights you hold over your own information.
Before reading the full legal document below, here is a plain summary of how pk665 handles your personal data across all six key areas of our privacy framework.
pk665 collects only the personal data that is strictly necessary for account registration, identity verification, payment processing, and regulatory compliance. We do not collect data for its own sake — every data point we hold has a specific, documented purpose.
All personal data held by pk665 is protected using 256-bit SSL/TLS encryption in transit and AES-256 encryption at rest. Our infrastructure undergoes regular third-party security audits to verify that protection standards remain consistent with international best practices.
pk665 does not sell, rent, trade, or otherwise transfer your personal data to third parties for marketing or commercial purposes under any circumstances. Your personal information is your own — it is used to operate your pk665 account and for nothing else.
Registered pk665 players retain meaningful rights over their personal data at all times — including the right to access a copy of their data, correct inaccuracies, request deletion, and restrict processing. These rights can be exercised by contacting the pk665 support team.
pk665 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with regulatory retention obligations, or resolve disputes. Data is securely deleted or anonymised when the applicable retention period expires.
pk665 is transparent about every category of personal data we collect and every purpose for which it is processed. This Privacy Policy is written in clear, accessible English and updated whenever our data practices change in any material respect.
Please Read Carefully: This Privacy Policy forms part of the pk665 Terms & Conditions. By registering for, accessing, or using any pk665 service — including the pk665 casino, cricket betting markets, slot games, or payment cashier — you acknowledge that you have read and understood this Privacy Policy in full.
This Privacy Policy ("Policy") is issued by pk665 and governs the collection, processing, storage, transfer, and protection of personal data relating to all individuals who access or use the pk665 online gaming platform, available at pk665.bio ("Platform"). pk665 is Pakistan's premier online gaming destination, providing cricket betting, live casino games, premium slots, and instant PKR payment services to registered players across Pakistan, from Karachi and Lahore to Faisalabad, Islamabad, and beyond.
pk665 is committed to handling your personal data responsibly, transparently, and in compliance with applicable data protection legislation and the requirements of our international gaming licence framework. We understand that Pakistani players place significant trust in pk665 when they provide their personal information, and we take that responsibility seriously in every aspect of our data management operations.
This Policy describes in clear and specific terms: what categories of personal data pk665 collects from users; the precise purposes for which that data is used; the legal basis on which processing is carried out; with whom data may be shared; how long data is retained; and what rights you hold as a data subject. We encourage all pk665 users to read this Policy in full before using the Platform.
For the purposes of applicable data protection law, pk665 — the operator of the Platform accessible at pk665.bio — is the data controller in respect of all personal data collected from users of the pk665 Platform. As data controller, pk665 determines the purposes for which and the manner in which your personal data is processed.
All enquiries, requests, or complaints relating to the processing of your personal data by pk665 should be directed to the pk665 data privacy team using the contact details provided in Section 15 of this Policy.
pk665 collects the following categories of personal data from users of the Platform. The specific data collected from any individual user will depend on the features and services they access and the extent to which they have completed the pk665 account registration and KYC (Know Your Customer) verification process.
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, passport number, photograph | Account registration, KYC age and identity verification |
| Contact Data | Pakistani mobile number, email address, residential address in Pakistan | Account communication, transaction notifications, support |
| Financial Data | JazzCash account number, EasyPaisa number, bank account details, transaction history | Payment processing, withdrawal verification, AML compliance |
| Gaming Data | Game history, bet amounts, wins and losses, session durations, game preferences | Account management, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser, operating system, mobile network (Jazz, Telenor, Zong, Ufone) | Platform security, fraud detection, service optimisation |
| Usage Data | Pages visited, features used, time on Platform, navigation paths, search terms | Platform improvement, personalisation, analytics |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Support quality assurance, dispute evidence, training |
pk665 collects personal data through the following channels and mechanisms:
The majority of personal data held by pk665 is provided directly by you during the account registration process, the KYC identity verification process, when you make deposits or withdrawal requests, when you contact the pk665 customer support team, or when you complete any form, survey, or feedback submission on the Platform.
When you access the pk665 Platform, certain technical and usage data is collected automatically through server logs, cookies, and similar tracking technologies embedded in the Platform. This includes your IP address, device identifiers, browser type and version, the Pakistani mobile network through which you access the Platform, pages and features visited, and session duration data. For full details of our use of cookies and tracking technologies, please refer to Section 8 of this Policy.
pk665 may receive personal data about you from third-party sources in limited circumstances, including:
pk665 processes your personal data on the following legal bases, depending on the specific purpose of processing in each case:
The majority of personal data processing by pk665 is necessary for the performance of the contract between you and pk665 — namely, the Terms & Conditions you accepted when registering your pk665 account. This includes processing your registration data, managing your account balance, processing deposits and withdrawals, and delivering gaming services.
pk665 is required by applicable law and by the requirements of our international gaming licence to process certain categories of personal data. This includes Know Your Customer (KYC) identity and age verification, anti-money laundering (AML) transaction monitoring, and the maintenance of records for specified regulatory retention periods. Compliance with these legal obligations is non-optional and takes precedence over any individual data subject request to the contrary.
pk665 processes certain categories of personal data on the basis of its legitimate interests as an online gaming operator, including fraud detection and prevention, platform security monitoring, responsible gaming pattern analysis, and general product improvement activities. Where processing is conducted on this basis, pk665 has assessed that its legitimate interests are not overridden by your interests, rights, or freedoms as a data subject.
Where pk665 processes your personal data for purposes that are not strictly necessary for the performance of our contract or compliance with legal obligations — such as sending optional marketing communications about pk665 promotions and new game releases — we will seek your explicit consent before doing so. You may withdraw any consent you have given at any time by contacting the pk665 support team or using the communication preferences section of your account dashboard.
pk665 uses the personal data it collects for the following specific purposes:
pk665 does not sell, rent, or trade your personal data to third parties for their own commercial or marketing purposes under any circumstances. Personal data is shared with third parties only in the following limited and controlled circumstances:
pk665 engages carefully selected third-party service providers who process personal data on our behalf and under our documented instructions. These include payment processing partners (JazzCash, EasyPaisa, Raast gateway providers, card scheme processors), KYC and identity verification vendors, fraud screening and AML compliance services, game content providers, cloud infrastructure providers, and customer support platform operators. All service providers engaged by pk665 are contractually bound to process personal data solely in accordance with pk665's instructions and to maintain equivalent data protection standards.
pk665 may be required to disclose personal data to governmental authorities, law enforcement agencies, financial intelligence units, or gaming regulatory bodies where compelled to do so by applicable law, court order, regulatory directive, or legitimate governmental request. Where legally permitted to do so, pk665 will notify you of such disclosure requests.
In the event of a merger, acquisition, restructuring, or sale of all or substantially all of pk665's business assets, personal data held by pk665 may be transferred to the acquiring entity as part of the transaction. In such circumstances, pk665 will ensure that appropriate data protection obligations are transferred to and accepted by the acquiring entity, and will notify affected users of the transfer in advance where required by applicable law.
Where a player has self-excluded from the pk665 Platform or where pk665 is required to report problem gambling concerns to relevant support organisations or regulatory bodies under the terms of our gaming licence, limited personal data may be shared with those bodies as strictly necessary to fulfil these responsible gaming obligations.
The pk665 Platform uses cookies and similar tracking technologies to ensure the Platform functions correctly, to maintain your login session, to protect against fraud and unauthorised access, and to collect usage analytics that help us improve the Platform experience for Pakistani players.
You may control the use of non-essential cookies through your browser settings. Please note that disabling certain categories of cookies may affect the functionality of the pk665 Platform. Essential and security cookies cannot be disabled as they are required for the Platform to operate securely.
pk665 implements comprehensive technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security framework includes the following measures:
pk665 retains personal data for the minimum period necessary to fulfil the purpose for which it was collected, after which it is securely deleted or irreversibly anonymised. The following retention periods apply to the principal categories of data held by pk665:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account plus 5 years after closure | Gaming licence regulatory obligation |
| Financial Transaction Records | 7 years from the date of the transaction | AML regulatory retention requirement |
| KYC Verification Documents | 5 years after account closure | Gaming licence and AML regulatory obligation |
| Gaming History | Duration of account plus 3 years after closure | Dispute resolution and regulatory reporting |
| Customer Support Correspondence | 3 years from the date of the communication | Legitimate interests — dispute evidence |
| Self-Exclusion Records | Indefinitely, or until formally lifted | Responsible gaming regulatory obligation |
| Analytics & Usage Data | 26 months from collection, then anonymised | Legitimate interests — platform improvement |
Upon expiry of the applicable retention period, personal data is permanently deleted from pk665 systems in accordance with our secure data destruction procedures, or irreversibly anonymised such that it can no longer be associated with any identifiable individual.
As a registered pk665 user and data subject, you hold the following rights in relation to the personal data that pk665 holds about you. These rights may be exercised by contacting the pk665 support team using the details provided in Section 15 of this Policy:
You have the right to request a copy of the personal data that pk665 holds about you, along with information about how that data is processed. pk665 will respond to access requests within 30 calendar days of receipt, subject to identity verification.
You have the right to request that pk665 correct any personal data we hold about you that is inaccurate, incomplete, or out of date. Certain data corrections — such as changes to your registered name or date of birth — may require supporting documentation to verify the accuracy of the correction requested.
You may request that pk665 delete the personal data we hold about you where: the data is no longer necessary for the purpose for which it was collected; you withdraw consent on which processing is based; or you object to processing conducted on the basis of legitimate interests. Please note that this right is subject to pk665's regulatory obligations to retain certain data for specified minimum periods as detailed in Section 10 of this Policy.
You may request that pk665 restrict the processing of your personal data in certain circumstances — for example, where you contest the accuracy of the data held, or where you have objected to processing and a determination is pending.
You have the right to object to pk665 processing your personal data where processing is conducted on the basis of legitimate interests. Where you object, pk665 will cease processing unless we can demonstrate compelling legitimate grounds that override your interests, or where processing is necessary for the establishment, exercise, or defence of legal claims.
Where pk665 processes your personal data based on your consent — for example, for optional marketing communications — you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
The pk665 Platform is strictly for adults aged 21 years and above. pk665 does not knowingly collect, process, or retain personal data from individuals under the age of 21. The Platform implements age verification controls at the point of registration and during the KYC process to enforce this requirement.
If pk665 becomes aware that personal data has been collected from an individual under the age of 21 — whether through a failed age verification, a report from a third party, or any other means — all data relating to that individual will be immediately deleted, their account will be permanently closed, and any funds held in the account will be returned to the registered payment source after deduction of any bonuses received. Suspected underage gambling will be reported to relevant authorities where required by applicable law or our gaming licence obligations.
As an international online gaming platform serving Pakistani players, certain processing activities and service providers engaged by pk665 may involve the transfer of personal data outside of Pakistan. Where such transfers occur, pk665 ensures that appropriate safeguards are in place to protect the transferred data to a standard equivalent to that applied within our primary operating jurisdiction.
These safeguards include contractual data protection clauses incorporated into agreements with all third-party service providers who process personal data outside Pakistan on pk665's behalf, requirements for equivalent data security standards, and restrictions on further transfers of data by recipient service providers. pk665 maintains a current record of all cross-border data transfer arrangements and reviews these arrangements regularly to ensure ongoing adequacy.
pk665 reviews and updates this Privacy Policy on a regular basis to reflect changes in our data processing practices, applicable laws, regulatory requirements, or the services offered on the Platform. Where any change is material — meaning it affects the nature of data collected, the purposes for which it is used, the third parties with whom it is shared, or your rights as a data subject — pk665 will notify registered users of the change before it takes effect.
Notification of material changes will be delivered via SMS to your registered Pakistani mobile number and/or via a prominent notice displayed on the pk665 Platform. The effective date at the top of this document will be updated to reflect the date on which the revised Policy comes into force. We encourage you to review this Policy periodically to remain informed of how pk665 handles your personal data.
Your continued use of the pk665 Platform after the effective date of any Policy update constitutes your acknowledgement of the updated Privacy Policy. If you do not accept any update, you should cease using the Platform and contact pk665 support to arrange account closure.
For any questions, concerns, or requests relating to this Privacy Policy or to the processing of your personal data by pk665, please contact the pk665 privacy team using the details below. All privacy-related communications will be handled with strict confidentiality.
pk665 customer support is available 24 hours a day, 7 days a week including all Pakistani public holidays. For general account enquiries unrelated to data privacy, you may also reach the support team through the live chat facility available within your pk665 account dashboard after login.
Play with confidence knowing that pk665 protects your personal data with bank-grade encryption, never sells your information, and gives you full control over your privacy settings. Strictly for adults aged 21 and above.
21+ Your use of pk665 is governed by our Terms & Conditions and this Privacy Policy. pk665 processes your data in accordance with applicable data protection law and our international gaming licence obligations. Play responsibly.